Frequently Asked Questions
What materials are the necklaces made from?
Check the "Specification" on each necklace page for detailed information about the materials used. Our necklaces are crafted from high-quality materials such as Stainless Steel ensuring durability and long-lasting shine.
What size are the necklaces?
Each necklace has a standard length of 60 cm, designed to fit comfortably around the neck. The pendant sizes vary, typically ranging from 3 cm to 6.8 cm in width and height, offering a bold yet subtle design suitable for all styles.
Can I return or exchange my necklace?
Check the Refund Policy for detailed information on our return and exchange process. We offer a 30-day return or exchange policy for all orders. If you're not completely satisfied with your purchase, please contact our customer service team, and we'll guide you through the return or exchange process.
Do you ship internationally?
Yes, we offer international shipping. Whether you're in the US, Europe, or anywhere around the world, you can enjoy our faith-inspired Y2K jewelry. Shipping costs and delivery times may vary depending on your location.
Is my necklace customizable?
At this time, we don't offer custom engraving or design options. However, our necklaces come in a variety of styles and designs that reflect your unique faith and style, so you’re sure to find something that resonates with you.
How can I track my order?
Once your order is shipped, you’ll receive a tracking number via email. Simply click on the link provided to track your package in real-time. If you have any issues with tracking, feel free to reach out to our customer support team for assistance.